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Commonwealth of Virginia Innovative Technology Symposium

2015 Winners

2015 Virginia Governor's Technology Awards winners, by category

On behalf of Governor Terry McAuliffe, Secretary of Technology Karen Jackson presented 2015 Governor’s Technology Awards to 18 winners in nine categories at a special COVITS ceremony on Sept. 9. To further share these innovative projects, executive summaries for each winner are posted here.

  • Cross-Boundary Collaboration

    Electronic Death Registration System

    Virginia Department of Health
    http://www.vdh.state.va.us/Vital_Records/EDRS/EDRS.htm

    Project Description:
    Virginia’s Electronic Death Registration System is a secure, completely Web-based tool that allows decedent information to be collected, validated and retrieved online. This system facilitates effective cross-boundary collaboration among the key participants, including funeral homes, hospitals, nursing homes, physicians, medical examiners and the Virginia Department of Health’s Division of Vital Records. Users now may complete their part of the death registration process faster, more efficiently, with fewer errors. Currently, there are more than 4,000 users across Virginia.

  • IT as Efficiency Driver – Government to Citizen

    Real Estate Property Report App

    Roanoke County
    http://gisweb.roanokecountyva.gov/PropertyReport/

    Project Description:
    Roanoke County’s Property Report app offers a unique and interactive report of tax parcel information. It enables the public to consolidate information from Roanoke County’s Computer Aided Mass Appraisal system, tax receivables database, and GIS systems along with popular consumer services such as Google StreetView, Pictometry imagery, and broadband provider listings. The Property Report contains several parcel views on-screen, has ability to link to other data and apps and allows users to easily generate custom reports. The app supports the organization’s goal of providing services that are “Accessible from Anywhere,” while empowering end users with access to customizable data selections.

    Charlottesville Area Transit Mobile App

    City of Charlottesville
    https://play.google.com/store/apps/details?id=com.cville.cattail
    https://itunes.apple.com/us/app/charlottesville-area-transit/id733998147?mt=8

    Project Description:
    In collaboration with Charlottesville Area Transit, the City of Charlottesville’s Information Technology Department designed and built a mobile app for iPhone and Android users to improve customer service for City transit riders with the goal of providing a simple and intuitive system to answer the question, ‘Where’s my bus?’ Leveraging smart phone GPS capabilities, CAT’s Automatic Vehicle Location system and GIS, the City's IT Department was able to provide an answer to the question by providing real-time bus arrival information, both graphically and in text, to users of the app. The app has been well received by the community, with more than 15,000 downloads and a user rating of 4+ out of 5.

  • IT as Efficiency Driver – Government to Business

    The C.A.R.E. Application

    Virginia State Corporate Commission
    http://www.scc.virginia.gov/urs/mutility/dpapps.aspx

    Project Description:
    The State Corporation Commission is required to assist citizens by providing education and awareness on safe excavation within the Commonwealth. This innovative Mobile Application provides easy access for contractors and homeowners to hundreds of descriptive and illustrative methods and best practices to help avoid costly and possibly deadly underground utility damages. This application puts valuable information in the hands of anyone who plans to dig in Virginia, at any time and any place, to help prevent potentially costly and disastrous accidents. It also helps reduce cost of educational print materials.

    Transportation Network Company Registration

    Virginia Department of Motor Vehicles
    www.dmvNOW.com

    Project Description:
    Ride sharing services such as Uber and Lyft are bringing change to regulatory oversight and technologies for interactions between citizens, private companies, and government organizations. Effective July 1, 2015, Virginia law requires operators of vehicles for such companies to register their vehicles in Virginia. To enable the new law, the Virginia DMV implemented the Transportation Network Company Registration Application, which allows registration by either the operator or by companies in batch. Vehicles currently registered in Virginia for private use access an automated electronic data exchange created by DMV that allows transfer of data files on applicable vehicles. For vehicles currently registered in other states that would be operating within Virginia, DMV implemented a new process that allows upload of image files of out-of-state vehicle registration cards. The file is scanned for malware on the fly and routed to DMV’s document imaging system where it is automatically queued in workflow for final review and approval by agency staff. Following final review, the owner/operator is sent new registration credentials to begin operation.

    GIS-centric Development Management System

    Prince William County

    Project Description:
    Prince William County was in need of replacing and converting its GIS development management system to the next generation. Goals were to promote faster customer service, improve access to projects and take advantage of new features and potential improvements to current processes. The existing system lacked ability to easily integrate with other systems; its application security and audit capabilities were too limited for the county’s transparent government model. Failure to upgrade the aging system posed high levels of risk. The County’s long term vision was of a system that provides customers 24/7 access to project information, more online functionality, workflow efficiencies, and project and partnership support. The new system put building blocks into place and established a GIS-centric, project management-oriented system, providing a solid foundation for future efficiencies.

    E-GIFT

    Virginia Department of Health
    http://www.vdh.virginia.gov/OEMS/Agency/Grants/index.htm

    Project Description:
    The Grant Information Funding Tool (E-GIFT) is a secure, completely Web-based grant system for the Rescue Squad Assistance Fund. Annually, the fund accepts applications from nearly 1000 applicants and awards approximately nine million dollars in funding to nearly 250 recipients. E-GIFT has completely automated and integrated all phases of the grant process, including grant submission, grading, awards, payments and the grant items purchase verification process. E-GIFT enabled an approximately 90% improvement accuracy and efficiency in grant preparation, grant maintenance, grant reimbursement and post grant documentation for Virginia Office of Emergency Medical Services (OEMS) grant staff.

  • IT as Efficiency Driver – Government to Government

    Cloud Technology Partnership for Economic Development

    Chesterfield County
    http://bit.ly/CEDSalesforce

    Project Description:
    Chesterfield County, City of Richmond, Hanover County, Henrico County and the Greater Richmond Partnership collaborate and cooperate to identify business leads and manage economic development projects. A technology solution was in place to share data and facilitate cooperation, but it suffered from usability and functionality issues. The greater Richmond Partnership, working with Chesterfield County and the other localities, selected a vendor and constructed a new cloud-based platform to manage data and projects and increase regional coordination. Accuracy of forecasts, activity and the project pipeline were critical. Key goals included increasing productivity of project managers and business teams, providing universal access to vital information and ultimately, increasing the success rate of bringing quality employers to the region. The project paid measurable results for Chesterfield County. The year 2014 was historic for economic development; 19 companies announced new or expansion projects worth more $2.137 billion, which will create 3,275 new jobs. Those numbers were the highest ever recorded in the county for a single year.

    BeneVets Automated Claims Application

    Virginia Department of Veterans Services
    http://www.benevets.com

    Project Description:
    The Virginia Department of Veterans Services has improved functionality of an existing service and created an efficient, effective and productive platform that benefits both the agency and the veterans it serves. The BeneVets Automated Claims Application allows the agency to develop and submit veteran claims to the U.S. Department of Veterans Affairs entirely through electronic processes. The application eliminates extensive paper usage, significantly reduces postage and supply cost and most importantly, decreases the time it takes for a veteran’s claim to move through the state and federal process. New quality controls significantly reduce errors; its use has substantially reduced the backlog of veterans’ claims. Virginia is the first and only state to utilize and implement a completely electronic veterans claims filing system.

  • Innovative Use of Technology in Local Government

    Fire Department Tablet Project

    City of Lynchburg

    Project Description:
    The mission of the Lynchburg Fire Department is to protect lives and property from the adverse effects of fire, and to provide emergency medical services to the roughly 78,000 citizens of the City of Lynchburg. Prior to November 2014, the Lynchburg Fire Department employed a variety of technologies and equipment to facilitate their operations. Purchase, maintenance and support costs were high, as was the workload required of Fire and IT Department personnel for support, maintenance, and training. To reduce costs, increase efficiency, improve patient care and reduce workload, the Lynchburg Fire Department, the Lynchburg Department of Information Technology, and Lynchburg Emergency Communications partnered to implement the “Lynchburg Fire Department iPad Project.” The purpose of the project was to replace all existing technologies and equipment – to the extent possible – with Apple iPad devices.

    CAD to CAD

    York-Poquoson-Williamsburg Regional 9-1-1 Center
    James City 9-1-1 Center

    Project Description:
    For years James City, York and Williamsburg have dispatched the closest fire and EMS equipment regardless of geographic location of an incident. In the past mutual aid responses have required telephone calls between the 9-1-1 Centers. York-Poquoson-Williamsburg 9-1-1 worked with James City County 9-1-1 and deployed a Computer Aided Dispatch to Computer Aided Dispatch Interface. This connection between the two Public Safety Answering Point centers CAD systems and facilitates real-time data sharing for mutual aid responses. This real-time data sharing now simultaneously alerts dispatchers of a fire or EMS call for all three jurisdictions.

  • Innovative Use of Technology in Education

    The Geospatial Semester

    James Madison University
    http://www.isat.jmu.edu/geospatialsemester

    Project Description:
    The Geospatial Semester is a unique partnership between Virginia high schools and James Madison University. It exposes students to an increasingly important technology with real-world applications. In a term or over a full year, students learn about cutting-edge geospatial technology (GIS, GPS and remote sensing) and apply it to locally-based problems. Participating students work projects over an extended time period, learning both time management and group process skills. This work both prepares them for higher education and/or employment. Participating students can earn dual enrollment credit from JMU at a significant discount. The project is entering its 11th year; more than 3,000 students have participated since program inception in 2005. Currently 25 high schools in 14 districts are participating.

    Frictionless High Speed Research Network

    Virginia Commonwealth University

    Project Description:
    The VCU research community currently is spread across multiple networks with a variety of access ability and security. Availability of high bandwidth for large data sets and direct international collaboration can be challenging. These constraints have brought about a new network installation called “ResearchNet” which incorporates secure separate logical connections in all of the university's buildings as well as a physical high-speed data cabling in selected locations for large data transport. To provide the highest speeds possible in today’s research world the installation of dedicated terabit processing switches on dedicated fiber links running at 40 gigabits per second from selected concentration points throughout the campus have been provided. As a result, larger data sets used in genetic research at VCU have the ability to move within the campus without disruption or delay from data generation source to processing systems. Further, the installation of “ResearchNet” has provided a dedicated gigabit link to the Netherlands and Japan for participation in Enlighten Your Research (EYR-Global) program for the advancement of collaborative research in biology.

  • Innovative Use of Big Data and Analytics

    OneSource Data Warehouse

    Virginia Department of Behavioral Health and Developmental Services

    Project Description:
    In August 2013, the Department of Behavioral Health and Developmental Services (DBHDS) began a mission-critical initiative to implement a data warehouse, OneSource, to store data and produce analyses from a wide number of operational systems. As part of this project, DBHDS has developed a governance board to oversee the data ecosystem and align the data assets with the strategic direction of the agency. It also has created an analytical data warehouse that encompasses all individual touch points, normalized data and business logic in one organization-wide easily accessible source, and implemented self-service business intelligence and reporting solutions for end-users. This new integrated system houses information about all aspects of patient care, and has enabled the agency to ensure a higher quality of life for the individuals it supports. OneSource serves as the system of record for statistical and pattern analysis, internal management reporting, and external reporting.

    Public Safety Operational Data Storage (PODS)

    Chesterfield County

    Project Description:
    The Public Safety Operational Data Storage project (PODS) is a Chesterfield County Technology Improvement Program project which deployed self-service business intelligence solutions. Chesterfield County’s Police, Fire and Information Systems Technology departments partnered to implement an in-memory analytics tool, which now combines data from multiple transactional systems into visual dashboards created by the business departments. Prior to implementation, data retrieval across systems was very difficult. PODS replaced manual processes for these data analyses and provided an alternative to transactional reporting. Dashboards were created to provide important analytic data to supervisors, managers, administrative personnel and data analysts. Currently, fifty users are able to view over twenty different dashboards, including Officer Activity, Officer Assignment, Calls for Service, Strategic Plan Performance Metrics. The data stored in these transactional databases is invaluable for budget and operational analysis, state and federally mandated crime reporting requirements and public information purposes.

  • Innovative Use of Open Data

    Open Data Portal

    City of Richmond
    http://data.richmondgov.com

    Project Description:
    Online publication of government datasets in a computer consumable format has become an expected functionality of government. The City of Richmond is committed to providing timely, consistent and relevant data for public consumption through our Open Data portal to encourage the creation of civic technology applications, visualizations of data, and other social and public benefitting outcomes. The City of Richmond’s Open Data Portal was launched July 1, 2015. Initial datasets included Check Registry; GIS maps of fire districts, parks, trails, enterprise zones, public schools by elementary, middle and high schools, building parcels, and more; public safety Information; and public works data for trash collection zones, recycling, and street cleaning.

  • Best Citizen Portal

    Citizen Portal

    City of Newport News
    http://www.nnva.gov

    Project Description:
    The City of Newport News re-launched its citizen portal in October 2014, using a new .gov domain in order to be recognizable by citizens as the official city presence. The ultimate goal was establishment of a Virtual City Hall. Citizens were kept in mind as the site was developed, including implementation of task- and topic-based navigation, using both statistics and frequently asked questions as a guide. In addition to the responsive website, two mobile apps were developed - a companion app to the website and one for the 311 Contact Center. New features include: citizen alerting, improved transparency, a mobile-friendly design, and social media integration to enable and encourage sharing.

    Virginia Law Portal

    Division of Legislative Automated Systems
    http://law.lis.virginia.gov

    Project Description:
    Prior to 2014, the Division of Legislative Automated Systems (DLAS) provided large amounts of information about Virginia law online, but in separate areas of the LIS website. In July 2014, The Virginia Law Portal came online and unified disparate portions of Virginia Law into one easily accessed Web portal. The site uses responsive design techniques to support emerging technologies, including tablet and hand held devices. Within the Law Portal, users now may search across or within all the Law resources to find and extract content based on keywords and phrases; subjects, agencies, and other selected metadata. Users can also see what actions are currently underway as well as past actions that have amended laws. A Law Library component allows users to download Virginia Law elements to use remotely on devices that are off line. For agencies or law firms that wish to provide their own interface to the Code, a set of cutting edge JSON REST services are deployed for developers. An integrated reporting feature permits end users to build custom reports. All portions of the Law Portal are brought into a unified design and navigation interface that makes usability intuitive, consistent and easy.

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